When do you deliver?
We normally offer next day deliveries (however, depending on stock availability, we may need up to 3 days). Payments need to be made the day before as the delivery man leaves the warehouse at 7 am prompt. Orders placed before 3 pm with a delivery address within Ikoyi, VI & Lekki phase 1 can be delivered on the same day depending on availability of stock. Contact our Customer Care team for details.
What areas do you deliver to?
We currently only deliver orders across Lagos daily.
What are your delivery fees?
Charges per delivery are as follows;
Ikoyi - ₦500
Victoria Island/Lagos Island / Lekki 1st & 2nd roundabout - ₦800
Lekki 3rd Roundabout to Chevron - ₦1000
Yaba/Surulere/Gbagada - ₦1,000
Anthony/Illupeju - ₦1200
Apapa/Ikeja - ₦1500
Chevron to Ajah Axis - ₦1500
LBS/Sangotedo - ₦2000
What happens if I'm not around?
We’ll call you within an hour of your scheduled delivery time. Someone will need to be at your contact address to receive your order. Remember that your order must stay cold and refrigerated at all times.
How do I change my address?
If you need to change your delivery address please do so as soon as possible by responding to your order confirmation email or reaching out to us on Instagram.
How do I cancel my order?
Once placed you have 2 hours to cancel it, you can cancel by responding to your order confirmation email. Orders cannot be canceled beyond the 2-hour ordering timeframe. Due to the perishable nature of our products refunds are not granted.
My order is nowhere in sight. What should I do?
Normally, you should receive yours on your scheduled delivery day. If there is a problem please get in contact right away