When do you deliver?

We do not offer same day deliveries. We deliver between 1 - 3 business days after placing your order (pls do not include the day the order was placed). We deliver between Mondays to Saturdays. No deliveries are made on Sunday.

 

Why can't you give a specific delivery date?

Our yogurt is crafted in small, artisanal batches to ensure the perfect strain and texture. This natural fermentation process takes exactly 3 days and cannot be rushed. Your delivery date is determined by the batch cycle your order falls into, ensuring you receive the freshest possible jar

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What areas do you deliver to?
We currently only deliver orders across Lagos daily.

What are your delivery fees?
Charges per delivery are as follows;

• Ikoyi - ₦1500

• Victoria Island/Lagos Island - ₦2600

• Lekki 1st & 2nd roundabout - ₦2600

• Lekki 3rd Roundabout to Chevron - ₦3000

• Igbo Efon to Chevron - ₦3300

• Ikota, VGC to Ajah Axis - ₦3700

• LBS/Sangotedo - ₦4200

• Awoyaya - ₦4900

• Yaba/Surulere/Gbagada - ₦2300

• Anthony / Illupeju - ₦2600

• Apapa/Ikeja - ₦3500

• Ajao Estate - ₦3500

• Amuwo Odofin - ₦4300

• Ikorodu - ₦4100

• Abule Egba - ₦4800

• Mainland - Other locations not listed - ₦3900

What happens if I'm not around?

We will email you on the morning of your delivery. Please ensure someone is available to receive the package, as our riders run on tight schedules and can only wait a maximum of 10 minutes at each location. Deliveries are made between 2 & 8 PM. We cannot schedule specific time slots, as routes are optimized daily based on traffic.

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• Estate Access: Please handle any gate passes or entry fees directly with your security team to ensure the rider can reach you smoothly.

• Missed Delivery: If we cannot reach you or the rider is turned away, the order will be returned to our cold storage. A re-delivery fee will apply to send it out again.

• Product Care: Once handed over, please pop your jars in the fridge immediately to keep them perfect!

How do I change my address?
If you need to change your delivery address, please do so as soon as possible by responding to your order confirmation email. Same-day address changes may attract a re-routing fee.

How do I cancel my order?

Once placed, you have 2 hours to cancel it by responding to your order confirmation email. Orders cannot be canceled beyond this timeframe as they enter our production queue. Due to the perishable nature of our products, refunds are not granted after production begins.

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My order is nowhere in sight. What should I do?
Normally, you should receive yours on your scheduled delivery day. If there is a problem please get in contact right away